This Policy also governs M@te's collection of information by any other means, including through your usage of our services and products or the collection of information by any parent, or subsidiaries of M@te ("Other Entities") during your employment or business association with M@te. The Visitors are encouraged to read this Policy before using the Website. By using the Website, you agree to the terms and conditions of this Policy and the Terms and Conditions, available at mate.net.in.
M@te gathers three basic types of information: (i) "Personal Information," that is information from which an individual can be identified; (ii) “Sensitive Personal Data and Information”, which includes personal information such as passwords, financial information, medical records and information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and (iii) "Aggregated Information," from which an individual cannot be identified;
Personal Information. M@te may use Visitor’s Personal Information and SPDI in any of the following ways:
Communications. M@te encourages the Visitors to contact M@te with questions and comments. Personal Information and SPDI may be used by M@te in order to respond to the respective Visitor’s questions and comments.
Business Purposes. M@te may also use the Personal Information and SPDI of its Visitors for internal business purposes, such as analysing and managing its businesses or maintenance of employee records. The Personal Information and SPDI collected may be combined with other information collected by M@te via other online or offline sources, with demographic information and other information that is available in the public domain.
Transactions. When you take part in a Transaction through the Website such as purchasing products or merchandise, M@te may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products or merchandise purchased through the Website. M@te may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfil your purchase. The Payment Information may also be shared with the third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through the credit card).
Contests, Competitions and Other Promotions. From time to time, contests, competitions and similar promotions may be organized through its Website that may require online registration by the Visitor for participating in such contest, competition or promotion (which may include name, email, user ID and password). M@te may ask you for certain Personal Information and SPDI during the process of registration for participating in such contest, competition or promotional schemes. M@te may share this Personal Information and SPDI with third party sponsors of such contests, competitions and promotions (irrespective of whether it is hosted by M@te), in accordance with the rules applicable to such contest, competition or promotion. You should carefully review the rules of each contest, competition and promotion in which you participate through the Website, as they may contain certain additional important information about M@te or a sponsor's use of your Personal Information and SPDI. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information and SPDI enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply.
Special Promotions and Product Information. In addition, M@te reserves the right to use your Personal Information and SPDI for sending you the e-mails or SMSes with updates and announcements concerning M@te’s products and special promotions. You may opt-out of receiving these messages from M@te at any time (see Section 5 “Choice” below).
Critical Communications. M@te may from time to time and as may be necessary use your Personal Information and SPDI to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of M@te with respect to use of this Website ("Critical Emails"). Since Critical Emails would consist of important information you shall not have the option to opt-out of receiving Critical Emails.
Third Party Service Providers. M@te works with third parties who provide services, including website hosting, credit card processing, data analysis, newsletter services, promotional activities, other administrative services and other services which enhance user experience. M@te may share your Personal Information, and SPDI, with such third parties, as may be necessary, for the purpose of enabling such third parties discharge the provision of such services. These third party service providers may be located within or outside India. Your Personal Information and SPDI may also be shared with the manufacturer of the products ordered/ purchased by you on the Website or with entities responsible for delivering the products ordered / purchased by you on the Website.
Miscellaneous. M@te may disclose your Personal Information and SPDI if M@te believes that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of M@te, you or others; and (vi) to enable itself to pursue the available remedies or limit the damages that it may sustain.
Aggregated Information. M@te may analyse Aggregated Information in order to enhance the Website security, track the popularity of certain pages of the Website, track success of our email notifications, assess traffic levels on the Website and other usage data, all of which would help M@te to provide content tailored to the interests of the consumers, improve the Website and related services and to otherwise enhance Visitor’s experience on the Website. M@te may also share the Aggregated Information with its Other Entities and third parties for provision of such services or for completion of your Transactions on the Website, subject to the terms of this Policy.
Special Note for Parents and Children. Website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this Website or purchase any products or merchandise (if sold through this Website), please request your parents or legal guardian to complete the necessary registration formalities and complete the Transaction. Any use of this Website or any of its features by a child under the age of 18 years must be under parental supervision or the supervision of a legal guardian. M@te does not directly contact children under the age of 18 years for promotion of its special offers or for marketing purposes. M@te also does not knowingly collect Personal Information and SPDI from any child under the age of 18 years.
Security. M@te has adequate security measures and tools in place to help protect against the loss, misuse, and alteration of the information under M@te’s control. Whenever any Visitor furnishes his/her credit card number, that credit card number is transmitted by the Visitor’s browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption method. Even though M@te endeavours to protect its Visitor’s Personal Information and SPDI, M@te cannot guarantee the security of any information transmitted to M@te, through or in connection with the website. If you have reason to believe that your interaction with boAt is no longer secure (for example, if you feel that the security of any account you might have with M@te has been compromised), you must immediately notify M@te of the problem by contacting us in accordance with "Contact Us," below (note that physical mail notification will delay the time it takes for M@te to address and respond to the problem).
Assignment. M@te reserves the right to transfer any and all information that it collects from the Visitors to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of M@te’s assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).